Policy

Contract creation in accordance with order processing under the General Data Protection Regulation (EU-DSGVO). In your Servercow profile, you can create, delete and modify a contract at any time. If you have any questions, please do not hesitate to contact us.

Notes on data retention on this website Accesses to this website are stored for one day in order to filter malicious calls and block corresponding IP addresses. Furthermore, the returned status code is used for internal monitoring. The log includes the IP address of the visitor, the time of the call, the request and the returned HTTP status: 1.2.3.4 - - [25/Mar/2018:12:02:21 +0200] "GET / HTTP/1.1" 200

ยง 1 General

Your personal data (e.g. title, name, address, e-mail address, telephone number, bank details, credit card number) will only be processed by us in accordance with the provisions of German data protection law and the data protection law of the European Union (EU). The following regulations inform you about the type, scope and purpose of the collection, processing and use of personal data. This data protection declaration refers only to our websites. If you are forwarded to other sites via links on our sites, please inform yourself there about the respective handling of your data.

ยง 2 Information about cookies

  • (1) We use cookies to optimize our Internet presence. These are small text files that are temporarily stored in the RAM of your computer. These cookies are deleted after closing the browser, with the exception of long-term cookies for logging into the customer center.
  • (2) You can prevent cookies from being stored by selecting “Block cookies” in your browser settings. However, this may result in a functional restriction of our offers.

ยง 3 Rights of the data subject

If personal data is processed by you, you are a data subject within the meaning of the GDPR and you have the following rights against the controller:

1. Right of access

You may request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you may request information from the controller about the following:

  • (1) the purposes for which the personal data are processed;
  • (2) the categories of personal data which are processed;
  • (3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
  • (4) the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage period;
  • (5) the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
  • (6) the existence of a right of appeal to a supervisory authority;
  • (7) any available information on the origin of the data, if the personal data are not collected from the data subject;
  • (8) the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject. You have the right to request information about whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 DSGVO in connection with the transfer.
2. Right to rectification

You have a right to rectification and/or completion vis-ร -vis the controller if the personal data processed concerning you is inaccurate or incomplete. The controller shall carry out the rectification without undue delay.

3. Right to restriction of processing

You may request the restriction of the processing of personal data concerning you under the following conditions:

  • (1) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
  • (2) the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
  • (3) the controller no longer needs the personal data for the purposes of the processing, but you need it for the establishment, exercise or defense of legal claims; or
  • (4) if you have objected to the processing pursuant to Article 21(1) of the GDPR and it is not yet clear whether the controller’s legitimate grounds override your grounds. If the processing of personal data concerning you has been restricted, such data may - apart from being stored - only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
4. Right to deletion

a) Obligation to delete You may request the controller to erase the personal data concerning you without undue delay, and the controller is obliged to erase such data without undue delay, if one of the following reasons applies:

  • (1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  • (2) You revoke your consent on which the processing was based pursuant to Art. 6(1)(a) or Art. 9(2)(a) DSGVO and there is no other legal basis for the processing.
  • (3) You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
  • (4) The personal data concerning you have been processed unlawfully.
  • (5) The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
  • (6) The personal data concerning you has been collected in relation to information society services offered pursuant to Article 8(1) DSGVO. b) Information to third parties If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers that process the personal data that you, as the data subject, have requested them to erase all links to or copies or replications of such personal data. c) Exceptions The right to erasure does not exist to the extent that the processing is necessary
  • (1) for the exercise of the right to freedom of expression and information;
  • (2) for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • (3) for reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) of the GDPR;
  • (4) for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89(1) DSGVO, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
  • (5) for the assertion, exercise or defense of legal claims.
5. Right to information

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right against the controller to be informed about these recipients.

6. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. You also have the right to transfer this data to another controller without hindrance from the controller to whom the personal data was provided, provided that.

  • (1) the processing is based on consent pursuant to Art. 6(1)(a) DSGVO or Art. 9(2)(a) DSGVO or on a contract pursuant to Art. 6(1)(b) DSGVO and
  • (2) the processing is carried out with the help of automated procedures. In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this. The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
7. Right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions. The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims. If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to processing of the personal data concerning you for the purposes of such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes. You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

9. Automated decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

  • (1) is necessary for the conclusion or performance of a contract between you and the controller,
  • (2) is permitted by legal provisions of the Union or the Member States to which the controller is subject and these legal provisions contain appropriate measures to protect your rights and freedoms as well as your legitimate interests; or
  • (3) is made with your express consent. However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests. With regard to the cases mentioned in (1) and (3), the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, which include, at a minimum, the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.
10. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

11. Contact form

The data of the contact form are transmitted encrypted via the internal mail systems to info@servercow.de . If you send us inquiries via the contact form, the data you enter there together with your contact data will be processed and stored by us for the purpose of processing the inquiry. We do not pass this data on to third parties without your consent. The inquiries, including the personal data contained therein, are regularly deleted as long as the inquiry remained without further business relationship.

12. SAL-bound checks (checks)

(12) During the execution of a check by “watchdog-mailcow” in connection with a SAL, no data about the connecting server or the operator will be stored or otherwise processed or evaluated.

The person responsible for data processing is the business operator.